Customer Testimonials
Excellent dealership with phenomenal service would go here over anywhere else! Great pricing and a very friendly and helpful group if advisors!
An excellent buying experience. Very friendly and knowledgeable salesman (Jeff Knickerbocker) and a thorough explanation of the car's electronic and convenience features. Great follow-up to ensure my satisfaction.
Cleason was great! Thanks for all your assistance in picking out Subaru number 6. Would highly recommend.
Check-in was very easy. People at the service desk were vey helpful. Service on the car was excellent as always.
This was my first visit to the dealership,I was greeted with a smile and total proffessionalism. My service writer Chris was very attentive and addressed all of my concerns . He promised that the work would be done within an hour and the vehicle was done in 50 minutes. Kudos to the entire team.
Each individual was pleasant, treated me with respect, did not act out of line in regard to any pressure or unwanted suggestions. The team was knowledgeable, and patient, and I would absolutely buy from Garber again in the future.
Staff was courteous and friendly. Service was done right and quickly. Waiting room was clean and comfortable
Service writer was great. Car was taken care of. Received a loaner so I was able to still function and go home while they took care of my vehicle.
Our experience at Garber was amazing from the first phone conversation to the meeting at the dealership. Anthony was very personable and made the car shopping experience great. We felt more at ease at Garber than at previous dealerships we had visited. Anthony helped us get into our new Chevy Traverse with ease and we will recommend Garber to our friends and family.
Todd Thank you so much for all your help. Good honest man. You have all my business Thanks Terry Masci
Took my 2021 Crosstrek to Garber for an oil change, tire rotation and New York State inspection. I made an appointment which was very easy. People were fantastic. The reason for 4 stars in stead of 5 was because I had to wait longer than expected. I do appreciate that Garber gave me some money off my visit because of the wait but it was still longer than I was originally told and I had to take an important call from work on my phone which caused me to not have some information in front of me that was needed for the call. ...
Love this place. Professional , kind.and courteous.
Stopped in for a quick oil change and tire rotation, late afternoon on a Friday. Service was great!!
Anthony S. Was very awesome to work with! He listened to our needs and wants to go above and beyond to find what we were looking for. He made the whole process easy from start to finish! I would highly recommend Garber Chevrolet in Webster, NY with Anthony as a salesman and Bryan the manger!
Service writer was very knowledgeable and provided good guidance on selecting tires for our outback.
The customer service was excellent! They got us in right away and handled the issue quickly!
Much happier with Garber than previous owner. I’ve noticed that many of the folks awaiting for their cars were given complimentary car wash. That has never been offered to me and I’ve been a customer since 2019.
Awesome service. They do the work promised and when a rattle followed the service, they fixed it no charge even if not sure it was related.
My salesman Jeff Knickerbocker was great! He helped me get my new Tahoe and took care of all the details for trade in. He made it so easy and straightforward. Highly recommend this dealership and its personnel.
The service was great knowledgeable and personable able to get right in brakes done well Jack MacDonald was appreciated
Very friendly & efficient staff.Have been a customer for many years, going back to Doyle.
Bought a new Blazer, thanks to the Dream team at Garber Chevy. Thanks to Todd Yarton, Brand Specialist, Dean Wallace, Business Mgr & Bruce Winner, Technologist all who made it a very easy & a smooth process. They answered all of my questions & walked me through the new technology. I highly recommend Garber Chevy, you won't be disappointed!
Had a great experience scheduling maintenance on my vehicle with Lauren and working with Matt. Both were extremely friendly and professional. Would definitely go through both to be serviced again!
Had an awesome experience getting my car serviced. Many chevy dealerships didn’t help out fixing my 2024 Chevy Trax which had an evap leak but Garber helped me out a lot and fixed the issue. Christian provided excellent customer service as well. Highly recommend going to Garber.
As always, very friendly, knowledgeable and extremely helpful. Have been bringing my car to Subaru in Webster since it's purchase in 2011. Never any problems.
So far everyone has been very professional and courteous.
Excellent service and friendly staff made this a great experience. Love my new tires and hoping to get as much mileage out of these as my originals.
Great service, in and out real fast. Colin checked prices of headlights before doing the job. Like that they washed my car. That's an added plus,
The Front / Rear assist chip was not available when purchasing my Tahoe. I scheduled an appointment for service and everything went smoothly. I was very happy with the customer service given by Matthew. He communicated throughout the process. I was fully informed on timing and expectations. I will definitely be utilizing him / his team for any future needs. After my Appointment I received a call from Lauren making sure I didn't have any further questions/concerns. It's nice to know that Customer Service is a high priority at Garber Chevrolet of Webster.
The service was fast and right the first time. Battery died and got a jump to get to service center. They gave me loaner for overnight, and the problem was resolved the next afternoon.
Service was on time and seemed thorough. Service "Greater" and "Writer" were very welcoming and accommodating. It is too early to evaluate the actual service done. Bruce Nielsen
Quick service, easy check-in and check-out.
Pleasant, efficient, ready when needed. Expensive to replace a battery. Hope it lasts.thank you.
thay have a very professional team. I am very pleased with the service Keep up the good work
I brought my Equinox in for an oil change and tire rotation. The staff were friendly and had me in and out as quickly as possible.
Always a pleasure to do business with Garber. It outshines the rest. Thanks, Matt!
I had an expired inspection and was able to get an appointment very quick. Customer service making the appointment and when I brought my car in was outstanding!
They have been. Very helpful and friendly! Collin explained everything about the situation and helped me to understand
Great customer service. Highly recommended. Friendliness and courteous service is important to me. Was giving a loaner since the service was going to take a while.
The staff is helpful. I can get an appointment when needed.
It was done in a timely fashion while I waited.Donuts were offered while I waited nice touch.
Fabulous, friendly , efficient service every time!!
Our salesperson John was fantastic. He made sure we were happy with the trade in value we got which was really important to us. The deal was quick and easy.
Always great service and friendly people and love my clean car when I pick it up
Service department is always eager to help even if you don't have an appointment. I like that they give you a heads up on what should be done in the future so you can plan ahead.
Dropped car off for some scheduled service and one problem. Computers were down but everything went smoothly, they took care of everything. Service advisor Ashley was amazing! She listened to details of the problem, made sure she noted everything I needed done, and kept me informed of status throughout the diagnosis and work. All while being one of the most pleasant and cheerful service people I’ve dealt with. I’ve always had good service at Garber Subaru, and Ashley alone is enough to keep me coming back!
This was the best experience in buying a new car ever. Big John was GREAT he answered all our questions and made the process so easy. Thank You BIG JOHN.
My car was dead, I called Garber, spoke with Jack about my problem, he was very friendly. I had my car towed to the dealership, and it was taken care of right away. My car was done the same day! As everyone knows how awful it is with no transportation, Jack had great communication with me, and got things done quickly.
Courteous, professional. The sales people made the experience easy. I really enjoy my new vehicle.
While traveling across NY State our vehicle started having trouble. Fortunately we were only 2 miles from Garber Chevrolet in Webster. I say fortunately because their staff turned a bad situation into a great experience. First, thank you to management for allowing us to park our travel tailer while repairs were made. Several members of management and staff checked on us on several occasions. Then I would like to thank Matt Jackson for his leadership in handling our desperate need. It's great to see companies that have employees that can make decisions based on the situation and not just take ...
Service was a seamless activity. It was fast and well organized. Matt was able to provide me with a loaner and fixed my car in record time. I am very happy with the Garber family. The work like a well oiled piece of machinery.
Everyone was very friendly. The service was quick & thorough.
The service staff are excellent, and the service manager Jordan was amazing. He has made me a believer, that customer service is still alive.
It was unexpectedly wonderful. Thank you for providing such thoughtful service in such a pleasant atmosphere.
Great and extremely quick service! I had to have a decent amount of work done and not only were the parts available but they were able to get everything done same day! Thank you for your hard work!
Well, Barbara automotive has been doing a great job, and everyone should know about all of the Garber automotive dealerships
Service was great! Vehicle was there for exhaust work and was done very quickly. My advisor Matt was very thorough and explained the process every step.
Great service!
Matt was very friendly and helpful. He got me in and out of there so fast too! I highly recommend Garber service!
Kind staff easy to work with explained everything in detail and I will be back again .
First time at this dealership and would not hesitate to return. Vehicle was expertly repaired and on time. Service writer was easy to deal with.
Took my 2023 Crosstrek in for routine maintenance. The staff could not have been more accommodating or professional. I sincerely appreciate the manner in which I was treated, and the care my car received!
The service provided here was spot on for my first Subaru experience in the Rochester area coming from the Syracuse area. Although all dealers are managed by different groups it felt to me like the level of care was a direct lateral transition and caused no disarray or confusion when it came to what coverages I have. Ashley in the service department was very professional and compassionate about her job in service. She assured me that whatever the issue was it will be found and that I will be given a loaner car for the period that my vehicle will ...
I had an appointment for 9:30 for an oil change and tire rotation. Something I had had done there a few times before and usually took less than an hour. This time however the service took closer to two hours! So why such a good rating you might ask - the customer service rep came an apologized for the delay and made me feel my wait time was very important to them too and better yet the entire service was free of charge!!!
The service was great and my car was repaired quickly. There was great communication between Lauren, Matt and myself during the repair process. Thank you for a great experience !
I was promised a printout of the 60 thousand mile suggested maintenance but didn’t receive it.
Garber Chevrolet of Webster is always fantastic! Most of the time, Matthew Jackson is my service provider, and he is very friendly, understanding, and sensitive to my financial needs. I showed up once -unannounced- with a flat tire, and he quickly calmed my worries by taking my car right back for repair. Matthew always gives me great advice with a variety of options, and he presents the news in a calm, easy for me to understand way. I always feel confident in my service choices.
Jack was able to get me an appt immediately and took my car in without an appt one day. I was given a loaner car each time, which made it so convenient for me. He gave me a very generous discount and my car was beautifully detailed. It’s never been this clean and I had stuff all over the place in there! I’m a Garber customer for life! While I took pictures of how clean my car is, I locked my keys in the car. Jack arranged for someone to try the lockout kit and offered a loaner ...
Matt in the service department is absolutely THE BEST!! Jimmy is the consummate professional! The service work was completed quickly and the car was returned clean and in an easy spot to drive off. If you need a new or used car or service on your vehicle I HIGHLY RECOMMEND Garber Chevrolet!!!
I brought my car in to have a mirror replaced. They replaced the mirror quickly. I had also asked them to take a look at the tires as my tire pressure light was on. We determined that I needed 4 new tires. Rather than having to wait for additional time for this services, they quickly provided me a beautiful loaner to drive so the work could be completed the next day. Overall everyone I encountered was very friendly and helpful.
Wonderful staff and fast service! Clean waiting room with Wi-Fi. Appreciate the communication on what was going on with the car while I was there.
Car shopping can be stressful and Austin and Ashley made it easy and smooth for us. There was no pressure and we were treated very fairly. Will definitely be back when we need to car shop again.
Garber Subaru is the very best, most professional, and helpful purchasing, service, and parts Subaru dealership with whom we have ever experienced (and we've been Subaru people for over 30 years! Subaru vehicles are only as good as the people working on and with them. Garber is the Very Best!! Thank you for continuing to make our ownership of our Subaru Outback an Outstanding Experience!
Mike Terenzi bent over backwards to make a deal. He was responsive to all communication and just a pleasure to work with!
I had the pleasure of working with Jeff Rupert and Max Green on leasing my new 2024 Trax. Could not have had a better experience! I had several "must have's" on my newest lease and they came through for me - plus a couple extra's I didn't know I wanted but am thrilled to have! I am definitely recommending Garber Chevrolet in Webster, NY and you can't go wrong with Jeff and Max. Thank you again for such a great experience!!
Quick and courteous service.
Staff was very professional & friendly! Waiting time for service was minimal! I was very satisfied!
I arrived early and was greeted right away. My car was brought directly in and finished ahead of schedule. Always great service.
Maxwell made buying my car very easy. He did not make me feel pressured, yet was informative and professional. He is very knowledgeable and took the time we needed to make our decision. He also took extra time to go over many of the cars details with us. Overall a very pleasant and relaxed experience.
Our salesperson, Jeff, was great to work with, and especially knowledgeable about the Bolt EV 1LT that we bought. As this was our first ever new car purchase, and first ever electric vehicle, it was very valuable to work with a salesperson that knew our car, the tax incentives, and GM promotions. Our technology introduction with Bruce was also extremely valuable. If you are looking to buy an electric vehicle, this is the place to go. Ask for Jeff.
Just bought a Trailblazer, and worked with Max Rexroad. Very easy process. Max was very helpful. Would go back again for next car.
John Friello was courteous, professional and friendly. Took the time to go over all aspects of the vehicle. Will be buying here again!
We had a wonderful experience! Cleason was very accommodating to our schedule. We are a first time consumer of a Subaru. The staff really took the time to help us learn all of the aspects of the car. The atmosphere of the dealership was very welcoming, friendly and relaxed. We will definitely recommend the Garber dealership in Webster to our friends and family.
Wonderful service, they take very good care of you.
NYS inspection, oil change and tire rotation. Tech was ready and polite.
Always courteous and helpful when getting service done.
Highly recommend my dealer, Cleason was wonderful. Made the experience super easy and took care of everything within two days I was driving off the lot with my new Toyota Camry!
I knew my 2015 Forester needed some work done. Mike was great and help me decide the urgency of the repairs He even helped me save some $ too !
Our experience buying a new Trailblazer from Garber Chevrolet was awesome from beginning to end! Todd was very helpful and personable dealing with the sale and Bruce saw us through all the techy stuff with ease. It was a pleasure dealing with them at Garber! Looking forward to an effective relationship going forward. Thanks again
Smooth transaction and very helpful staff made my car buying experience easy. Trinity, Dean and the crew gave me their full attention to all my financial and car needs. Thank you again for all the great help!
Excellent service with helpful and friendly staff! Patrick is top notch!
The employees are always so nice and helpful.
Outstanding customer service. Jordan went beyond, to ensure that I was comfortable while my car was being serviced.
Courteous, professional staff. Took the time to go over all aspects of the vehicle. Thanks.