Customer Testimonials
Excellent customer service. Great overview of car features. Very friendly and not pushy. Helped me make an informed decision. Knowledgeable in all aspects of our transaction.
I recently leased my second Subaru Forester from Garber Subaru and I worked with Paul Switzer. Paul did an outstanding job making the process easy and understandable. Yet again, I am thrilled with my experience dealing with him and very happy with my vehicle.
Three years ago, I leased a car from Jeff R. It was BY FAR the simplest transaction I've ever had when getting a car. No stress, no troubles, and Jeff is about as up front as you can get and got me a great deal! So it was a no-brainer to come back to see him when the lease was up. Another easy process, and another awesome deal! I really can't recommend Jeff enough! Let me put it this way--I live (literally) across the street from a dealer, but I drove nearly an hour one-way (for the second ...
I have shopped at a much larger Chevy Dealer for my past two cars - I felt like in order to get the best deal I had to go to this large dealer. Of course this means I would need to set aside at least two full days and a lot of sitting around waiting. In addition, bringing my car in for any sort of maintenance was also an all day thing even with an appointment. This past car, I was so fed up that I decided to just check out another dealer. Phil Kunzer from Garber Chevrolet did not ...
While leasing a vehicle for my first time here, Cleason Leasure made the process very simple and he was able to provide me with a great experience.
This was a great experience, it was Seamless , easy and pleasant. I was able to get exactly the vehicle I wanted, it was set up and done in 2 days I was in my new Crosstrek.
My experience with Garber Chevrolet Subaru was awesome! I drove from out of state to purchase a discontinued 2019 Chevy and my salesman Adam Baumgartner, came to finish the deal on his day off. I highly recommend Adam, he is very professional, young and open minded. He went beyond his decision power, talking with his manager to satisfy my needs. If I was not 10 hours away, I would definitely buy again! Thanks again!
My experience with Garber Chevrolet Subaru was awesome! I drove from out of state to purchase a discontinued 2019 Chevy and my salesman Adam Baumgartner, came to finish the deal on his day off. I highly recommend Adam, he is very professional, young and open minded. He went beyond his decision power, talking with his manager to satisfy my needs. If I was not 10 hours away, I would definitely buy again! Thanks again!
I am new to the area and was looking for a new vehicle due to my lease ending. I started looking online and seen one I was interested in at Garber. I contacted the dealership to see if the vehicle was still available and was able to set up an appointment the same day. I dealt with Phil whom was very helpful and answered all of the questions that I had. He was very knowledgeable and friendly. Jason was also very good to deal with. I would recommend them for sure.
This is my second lease through Doyle/Garber. I worked with Paul on both transactions. He was very knowledgeable, professional, and helpful. Bruce did a great job explaining the technology. i would highly recommend Paul, Bruce, and Garber to anyone interested in a Subaru.
This is the second Subaru that I have leased through this dealership. Paul worked with us on both leases. He was courteous, knowledgeable, and professional. I would recommend him to anyone who wants to lease/buy a Subaru.
My sales rep, Cleason, was excellent as was Jason. Everything I did went off without a hitch. I would go there again and recommend them to others.
Paul was extremely helpful and efficient during my 2021 Subaru Forester purchase. He explained everything throughly. I had no questions he didn’t answer.i would recommend Garber to anyone.
i worked with Todd Yarton and purchased a 2021 Chevy Colorado. i couldn't be happier with the service and sales info he provided. Excellent!!! Patrick Gefell
Dean was a giant help getting me set up with a new WRX! Great communication and service - I would definitely recommend to anyone in the market for a new car!
Jeff got me in a brand new 2021 Silverado 2500 HD. Everything about the expierence and how Jeff handled the deal was A+ would buy from them again. Thank you.
I went to trade in my lease and I was dead set on a trailblazer, so I Took that for a test drive and when I came back Jeff asked me how I liked it and I said it’s small and he suggested I test drive an equinox just to compare. I am so glad he suggested that because I loved it ! It can be very intimidating to buy a car and I feel as if this dealership really is looking out for your best interest without being pushy or trying to sell you something that you don’t ...
This was my second vehicle I bought from Jeff got a good deal again very nice to deal with also the service dept takes very good care of me
Todd Yarton has helped us with our last 3 leases at Doyle Chevrolet. He is very good at helping us get the vehicle we want and completing the process successfully. I recommend his services to anyone!
By far the best (and easiest) leasing experience I have had thus far. From keeping me updated to new lease promotions, finding my number one choice during record low inventory, lease turn in and delivery, it was. 10/10. Phil Kunzer was exceptional!
Great experience, very helpful , Jeffrey Knickerbocker is very caring great job on 2021 Chevrolet Silverado 2500HD Custom Thank you. Would do business again!
My last three leases have been with Doyle's, mostly due to salesperson Jeff Knickerbocker. Jeff is knowledgeable and helpful in decision making, honest, easy to talk to, and down to earth.
I was and continue to be impressed with the personnel at Doyle Subaru. Our Sales consultant Cleason Leasure was especially helpful in our decision making process. He was honest, forthright and caring in assisting us with no pressure what's so ever. We received a very fair deal on our 2021 Crosstrek and I wholey recommend customers request Cleason to assist them in they're needs. They will have had enjoyed memorable experience Ted Slawinowski
Came in for leasing a 2021 Equinox. Phil is the dealer who help us to find the right car with a right price. His professionalism and kind manor make this a very pleasant experience! Thank you!
This is an excellent dealership that has highly rated products. It has been a very good experience for our family working with these folks for the last 16 years.
I love the Subaru Outbacks for their handling and responsiveness, especially in Rochester's winter weather. My purchase of the 2021 is my 4th Outback and 3rd purchased from Doyle. Dean Wallace has been my sales person for the last two. In our Covid times, we scheduled an appointment and Dean showed us the latest models. He spent time tracking down an Outback that met our color and accessory needs. Once the car was delivered, Bruce Winner spent time in the car with us to review the safety and comfort features of the car. We would recommend Doyle to our friends.
After doing the research and deciding exactly what I wanted I reached out to the local Suburu dealers . Doyle’s staff was prompt in returning my inquiries . Cleason was friendly , answered all of our questions and had a great sense of humor ! Brice took the time to sit with my daughter and me and showed us the many offerings of the Suburu Impreza ! I couldn’t be happier with all of the safety features . Great place !
Excellent customer service from top to bottom! I was looking for a legacy sport and few were available in my area. I talked with repesentatives form Doyle and made arrangements to look at the car. As requested, they called me on the day of my appt. to tell me that the car was still available. Len Ciotti was a terriffic salesperson and made the process easy and understandable.
Very easy and low pressure. Gave me the numbers and exactly what kind of car I wanted. My salesman, cleason leasure, was straight to the point, quickly responsive to my questions, and was able to add some upgrades to my vehicle. He took the time to give me the best options and upgrades. Also, he didn't try to sell me on something else, my car wasn't on the lot initially, and rather than showing me around, he immediately went back to his office to find my car. Which he did. Finance was painless. Simple and right to the ...
I used to buy a lot of cars from Doyle Chevrolet but left about 12 years ago. My current lease was up so I thought I'd give them a try again. Met with Jeff Knickerbocker told him what I was looking for and how much I was able to spend. I had no intentions of making a deal that day. After about 30 minutes of the usual questions and answers, Jeff came up with a deal on a new Equinox that, as they say, an offer I couldn't refuse. The entire process took no time at all. Upon delivery, Jeff ...
Just bought our 6th vehicle from Doyle and Jeff Knickerbocker and Jason DeMocker were great!! This dealership continues to be a class act! I especially appreciate their willingness to go the extra mile to explain the features of a new vehicle.
Great deal on my new Subaru from Dean Wallace. The buying experience was a breeze!
Had to bring my Subaru in for a few recalls that were on it- they did and amazing job and the staff was fantastic! Definitely recommend this business!
We were very pleased with every aspect of our buying experience. Cleason was very knowledgeable and patient with all of our questions. I love my Subaru Forester and know I can reach out to him whenever I need him.
We stopped by Doyle on a whim to look at used vehicles. They were the third one and only stopped because it was right next to the dealer we were going to buy a car from. During these strange pandemic times, you never know if you need to have an appointment or not. When we walked in Paul Switzer asked if there was anything he could do to help us right away. We told him what we were looking for and he didn’t try to upsell us or show us cars we weren’t interested in. He showed us ...
A dealer with a conscience and integrity. After visiting other dealers that I could have done business with, I felt comfortable making my purchase here. Jeff Knickerbocker was was very helpful in accommodating my needs and facilitating purchase and delivery of vehicle. I would definitely recommend!
A dealer with a conscience and integrity. After visiting other dealers that I could have done business with, I felt comfortable making my purchase here. Jeff Knickerbocker was was very helpful in accommodating my needs and facilitating purchase and delivery of vehicle. I would definitely recommend!
I bought a brand new 2021 Crosstrek and I could not be happier with my purchase. The prices were much lower than any other Subaru dealer in the area and they made the process very easy and painless for a first time buyer. I would recommend Doyle to anyone looking for a Subaru. The sales representative Cleason was very helpful in getting me exactly what I was looking for and did not try and up sell me anything I didn’t want or need.
Purchased another vehicle from Doyle. That’s because it’s a no-pressure dealer that takes the time to find the vehicle you need and want. I worked again with Len Ciotti. I must have tested out ten different cars before I found a new Outback that was exactly what I was looking for. Len made the car buying experience easy. That’s important.
Great experience with Doyle! By far the most pleasant and painless car buying process I have ever had. Thanks to Doyle and to Jeff K!
Great Experience!!! I had a terrific experience buying a new truck from Jeff K. at Doyle. He made the entire process pleasant and painless and I would happily go back there again for any future care needs. Jeff took the time to show me multiple trucks and was extremely knowledgeable. Thanks Jeff!
I will never go to another dealership to purchase a vehicle. Todd Yarton was so helpful in helping me make my decision. He was patient, knowledgeable and professional. He really knows his product.
I bought a new Outback through Cleason Leasure. It was a great experience. Cleason made the whole process easy and fun. I love my new Outback!
My experience at Doyle was great. Cleason Leasure was a very professional and helpful salesman. He knew exactly what he was doing and the whole process went quickly and they gave me a great deal on my new Wrx STI. Would definitely buy another car from this dealer and salesman.
We are very happy with our Chevrolet Trailblazer. We are senior citizens with specific needs in a car. Phil Kunzer was very helpful in helping us fill those needs. No high power sales like some other dealers. Phil has called to check on us and to make sure we understand all the doodads and thingamajigs that the new cars have. He was a pleasure to work with.
It had been 12 years since I had shopped for a new car and I was very nervous having to work with car salesman. Cleason Leisure was very helpful, did not pressure me in anyway, nor did he rush me despite the dealership closing for the day and answered all questions that I had regarding the vehicle I was interested in. I was very pleased with the service that I received at Doyle Subaru and from my salesman. I would recommend other people to visit and deal with Cleason. I was also very happy with the tech delivery manager Bruce Winner. ...
Jeff and his team were friendly, attentive, and prompt in their correspondence. They took great care and treated us like family. I would highly recommend this dealership.
Easiest car buying experience ever. Sales rep was very accommodating providing numerous models to test drive. Dealership procured car we wanted and with good price including our trade - purchase was completed with ease. Delivery was simple and new car training was enjoyable - wife loves new car and this buying experience.
Love my Subaru. Service at Doyle has been great! My salesman Len has been very good at getting the deals that have kept me coming back.
The process of buying online in the middle of a pandemic couldn’t have been easier. Everything was done via text/email, and pickup was fast and easy. They called me a week later offering new brakes as they had ordered the parts before I got the car! Great service!
Cleason helped make the process of buying my new suburu seamless. I knew I wanted a Subaru, but I wasn't sure if I could afford the payments. He worked with me to trade in my old chevy so that I was comfortable with the price. He was willing to show multiple styles in my price range, was knowledgeable and friendly. The entire process was quick and easy. I would recommend working with Cleason and the Doyle family.
I was very pleased when working with Len Ciotti when purchasing my new subaru. He was very nice and easy to work with. He answered questions and seemed very straightforward when dealing with him.
Had a great experience purchasing my new Forester. Len Ciotti was my salesman. He makes things easy and pleasant. Len sold me my previous Subaru 10 years ago! The longevity is amazing. All the people at Doyle are wonderful from the front end sales to repair. I would not buy a car anywhere else.
We had the best car buying experience with Dean W and the whole Doyle crew! Dean took great care of us as we decided on which Subaru would be the right fit for us. We test drove the Impreza, Crosstrek and the Forester. In the end we fell in love with the Forester Touring. We love driving this car! She fits like a glove. The car delivery presentation by Bruce was some of the best entertainment we have had in months!! If you are in need of a car do consider Doyle Subaru and say hi to Dean, he’ll ...
I was very pleased with the leasing process at Doyle Subaru. Len made it seamless and very straightforward. I would definitely recommend to a friend, of dealing with Len; he was kind, courteous, and knowledgeable!
We are happy with our 2019 Subaru Crosstrek and returned to buy a 2020 Subaru Outback in less than one year. Dean Wallace is very professional.
My family and I needed a car ASAP. We're from Brooklyn, New York and public transportation during the pandemic was not an option. We drove up to Webster and found an great deal at Doyles in a 2015 Outback limited. Cleason is the one who sold us the car. From beginning to end, the whole process was stress free and I recommend both Cleasonv and Doyle.
Bought a 2014 Vette with low miles last week for a great price. The salesman, Todd Yarton, was very friendly and answered all my questions. He even gave me the service records to show the oil was changed every 2,000 miles. The sales manager, Don Patterson, was very helpful too. He’s been in the business for 35 years and worked with me to get a deal we were both happy with. This was my 1st purchase from this dealer, but not my last.
Dean was great for me. He was able to get me the exact car that I wanted, even though he didn't have it in stock, while working with me mostly by email. It was the most convenient car buying process I have ever experienced.
For those of you looking for a competent sales person, I can confidently recommend Jeff Knickerbocker at Doyle Chevrolet in Webster, NY! When I needed a new vehicle he worked within my budget to help me get a Blazer of my dreams. By offering me a car used for customer loaner use! It worked perfectly! The car had a few miles on it but that was fine. Within 2 days I was driving exactly what I wanted within my budget. Jeff was great, please call him and you will be happy! Laura O.
This is my first car purchase from Doyle and it won’t be my last. I received Dean Wallace’s information from another Doyle customer and I am so glad I called him. After speaking with him on the phone earlier in the day, my husband and I decided to just stop by to look at the cars on the lot right before they closed (like minutes to spare). He insisted it was okay and he stayed late and helped us get to a deal that night, he did not rush or pressure the process. He provided such wonderful service ...
We replaced our 2019 Outback with a 2020 Outback Limited. We were looking to 'migrate' to the new Global Platform. Len Ciotti was our rep, he did an excellent job in terms of price, trade value, and finding us a car that matched our needs. Look forward to working with Len in the future.
Bought a Subaru from Doyle a few weeks back. The transaction was simple and the staff Len C. and Jeff R. were excellent to work with. I had a great experience!!
I have purchased several Subarus from Doyle and I will continue to do so as my experience has always been positive. My salesman Paul S. and the manager Scott W. are great to work with. They are informative, helpful and give me straight forward answers to my (many) questions when I am buying a car. I trust them, which in my opinion means a whole lot. Plus the service at Doyle is terrific as well. I'm proud to have the Doyle shamrock on my fantastic new Forester. I really do agree...."Lucky Me".
Our salesman Cleason Leasure was great at answering our questions and acting in a professional way. I would gladly go back too him and buy another car.
Very happy with the experience of replacing my 2015 with a 2020 Outback. Len Ciotti the salesman made the experience quick and simple. No pressure - just help in matching my wants with the right car for us. Thanks Len. See you in 5 years.
I came to Doyle price comparing 2020 Subaru Foresters around Rochester and they had the BEST deals and pricing. Dean was friendly and helpful every step of the way and made car buying a breeze! This is my second Subaru, but first time buying a new car, and I couldn't be happier.
This was our first time buying a car with Jeff Knickerbocker and I have to say that it was the most painless/personal experience we ever had in our many years of buying/leasing a car. Thank you Jeff for your experience and knowledge!!!
I had excellent service from Jeff Rupert. This is the 2 Subaru that I have purchased from here and I had had excellent service. All questions answered.
Service was excellent. When we got the car home we heard a noise in the tire/wheel. We immediately called the service department and they got us in immediately and fixed the problem.
If I could give Doyle Chevrolet 6 stars, I would. With the state of the world making things a little more complicated, Jeff R and Jeff K made our transaction seamless. They work hard to make the deal work for their customers. They were never pushy and made every step of the process very easy. Would recommend them over and over again! Thanks Doyle Chevy!!
I did a lot of online research before we even visited a dealership last summer so we knew we wanted a Subaru. I was pleased to find that Subaru dealerships post their inventory online with the exact price you will pay (list price minus the discount amount for that model and trim, plus delivery cost) so we wouldn't need to haggle. I compared all the Subaru dealerships within 70 miles of our home and found that Doyle Subaru in Webster, NY was among those giving the highest discount. Since it was the one located closest to our home that's ...
Love their customer service they treated me way better than Bob Johnson Chevy on West Ridge Road in Rochester NY. I needed my check engine light looked at and delt with and due to the virus they lacked customer care, I thought I was unable to get my car fixed. I had just bought my car and only had my car for not more than 3 weeks. I thought what the xxxx let me call Doyle Chevy in Webster NY and ask then if they are able to help me. They said certainly and took control after I made an appointment. ...
Highly recommend Doyle Chev\Subaru. We were able to Lease a car from Doyle Subaru with little or no 1-1 interaction. Doyle has jumped ahead in this area. Papers emailed/left at the house, transaction completed 99% on line or through E-Mail. Car delivered to our house plates exchange, insurance completed. Go on line check out the inventory, walk through the options over the phone with a rep. Doyle folks will guide you through the rest. You can even do a little bargaining along the way.
Highly recommend Doyle Chev\Subaru. We were able to Lease a car from Doyle Subaru with little or no 1-1 interaction. Doyle has jumped ahead in this area. Papers emailed/left at the house, transaction completed 99% on line or through E-Mail. Car delivered to our house plates exchange, insurance completed. Go on line check out the inventory, walk through the options over the phone with a rep. Doyle folks will guide you through the rest. You can even do a little bargaining along the way.
The staff is very helpful and courteous. The waiting room environment is very clean.
Staff is friendly and very helpful
Our recent Subaru purchase was easily accomplished due to the expertise of the sales staff and the efficiency of their website. Our choices and decisions were a snap with the information provided, the prices quite reasonable, and being able to come in, test drive, and drive out with a new car over the course of 60 minutes or so was outstanding. The tech briefing on the car was thorough, and necessary. Good job!
Had a great experience with Cleason in helping make sure my new car was a good fit! He was nothing but professional and honest in answering my questions and walking me through a first time dealership buyers purchase! Would definitely recommend! Very responsive as well!
I love my new 2020 Subaru Forrester Sport. I went to Doyle knowing basically what I wanted. At Doyle I told them wanted, I drove one, went in and discussed the features, decided on the color and model, got great financing, and went home the next day with my new Forrester, great experience. Before I brought it home, all the features were explained to me so now I am enjoying all the features of my car. This was the second car I bought from Doyle. I definitely would recommend the dealership.
I had a great experience with the Doyle Subaru staff, especially Cleason. I greatly appreciated the non-pressured approach this dealership takes. Everyone was very patient with me and helped me through the process of purchasing my first brand new vehicle. I would 100% recommend to friends, family, or anyone car hunting. I love my 2020 Subaru Crosstrek.
They are very nice and explain everything. They are always willing to help no matter what your problem is. It could be service or customer service.
My old car died and i needed a new one. i told the salesman, Phil, what i could pay and he showed me what they had in stock around that price without trying to upsell me. It was a great experience. I got a good reliable car that i can afford.
I leased a second time from Dean Wallace at Doyle Subaru. Dean made this transaction even easier than the first lease. He worked with me to get the vehicle I wanted at an excellent price. Moving from one vehicle to another was such an easy process thanks to Dean and Cleason (who assisted when needed). They were very accommodating to my schedule. Both of them are terrific and wonderful to work with. I highly recommend them and Doyle!
I leased my 2016 vehicle from Doyle Subaru and when the lease was done, I contacted my sales person, Dean Wallace, who worked with me again to secure a new lease on a 2020 vehicle. I love my new car and it has the features that I wanted at a very affordable price. Dean made the entire process so smooth and simple. Dean and Doyle Subaru rule.
Cleason was great at helping me find my new car. He was patient and answered all my questions. Great customer service, definitely recommend Doyle Subaru!
i will always reccomend doyle. these guys are the best when it comes to customer service hands down. 5 star service to the fullest. Dave in the service center is a miracle worker 100%
We had a great experience purchasing our first Subaru. We felt absolutely no pressure during our visit. Our many questions regarding the different models were thoroughly answered. The purchase process was quick and easy.
This is my second Subaru with Doyle. There is no high pressure and I felt very comfortable. I had done extensive research with my first Subaru, trying other dealerships before before going to Doyle. I found them much more friendly in terms of helping me and getting a fair price. The service is also excellent...I would highly recommend Doyle to anyone.
Smooth leasing experience. Pat was very helpful with my first lease. We test drove a few trucks to get a feel for the difference in styles which allowed me to make my decision with no pressure. Also very pleased with a speedy delivery scheduled for the next day.
I recently bought a 2019 Chevy Silverado from Doyle via Jeff Knickerbocker and couldn't be happier. The firm and Jeff could not have been better to deal with. The deal was the best that I could find and Jeff went above and beyond to close it.
Great experience buying a truck from Jeff Knickerbocker. He was understanding and listened to what I needed in a truck that I purchased from him. There was no pressure and he was very knowledgeable on the truck and keep in touch with me every step of the way til my truck was ready for delivery.
Fantastic experience thanks Jeff Knickerbocker. Very pleased I purchased my vehicle from Doyle Chev. They made the buying experience very easy. Plus they took the time to fully demo the features.
We had a great experience test driving different cards and found one within one day that will suit our needs. Easy and helpful financing and great service. Thank you Jeff Knickerbocker!
I must share my amazingly positive experience with Doyle Chevrolet/Subaru Webster. From the moment I walked through the doors until I drove away with my new car, the staff was supportive and friendly. Jeff Knickerbocker, my sales consultant was pleasant and courteous, not to mention knowledgeable and professional. He truly went above and beyond to find me MY Subaru, as I test drove at least 5 of varying models! Bruce Winner, the delivery manager, patiently walked me through all the features of my car, even assisting me with my cell phone pairing, ensuring I knew what all the bells and ...
They just got the Van in and he helped me get it at a good price and worked me to get it fast even though it needed parts and some things fixed.
I had Trevor help me Buy a used car and he was very friendly and accommodating.
I needed to purchase a used vehicle, so I figured I'd shop around at a few dealers around the area. The last, and best dealership I went to, was the one I chose for my 2017 Chevy Cruze. Phil at Doyle Chevrolet and Subaru was a very kind, and patient sales associate, who made sure I was happy with the car I was interested in. I HIGHLY recommend Phil, and Doyle Chevrolet and Subaru for your next auto purchase.
No high pressure sales! Phil took his time to make sure I was happy with my 2017 Chevy Cruze. He also followed up one week later to see how things were going, and if there was anything else he could do for us. They're not done with the customer after the contract is signed. I HIGHLY recommend Phil, and Doyle Chevrolet for your next auto purchase. Anthony F.
Extremely helpful and knowledgeable! Great experience working with all of the employees at Doyle Chevrolet Subaru. I would recommend them to anyone looking for a new or used car.
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